The in-app Help room (⌘/ inside DeckSpace) covers everything hands-on. The big four are below. Anything else: info@deckspace.dev or open a ticket — a real person reads every message and usually replies within a few hours. The community lives at deckspace.dev/community.
Your license key is permanent — the same key survives renewals and reinstalls. Lost it? Re-send it to the email you paid with.
Each license covers 2 Macs (Team: 2 per seat). Free a seat in the app: Settings → Plan & License → Remove.
Upgrade, switch monthly/annual, update your card, or cancel from Settings → Plan & License → Manage billing — it opens your secure Stripe portal. Cancelling keeps access until the end of the paid period.
Deck Complete includes DeckVoice, DeckTest & Claude Accounts while subscribed; their keys arrive with your welcome email (re-send above).
When a release ships, an Update now banner appears in the app — one click downloads, verifies the signature, installs and relaunches.
Voice features ask for Microphone once; system-wide dictation also needs Accessibility and Input Monitoring (System Settings → Privacy & Security). The Voice room's Permissions section deep-links to the right pane; grant, then quit and reopen DeckSpace.
Renew from that screen (or Manage billing); your key stays the same.
Paste the whole key (it's long). "Already active on 2 Macs" → remove a device on the other Mac first.
Check its CLI is installed and on PATH; test it in a plain terminal pane.
A verified Mac keeps working for up to 30 days between license checks.
Anything the four above don't cover — email or open a ticket, and a reply usually lands within a few hours. Hands-on help lives in the app's Help room (⌘/) and the community at deckspace.dev/community.