The in-app Help room (⌘/ inside DeckSpace) covers everything hands-on. The big four are below. Anything else: info@deckspace.dev — a real person reads every message and usually replies within a few hours.
Your license key is permanent — the same key survives renewals and reinstalls. Lost it? Re-send it to the email you paid with.
Each license covers 2 Macs (Team: 2 per seat). Free a seat in the app: Settings → Plan & License → Remove.
Upgrade, switch monthly/annual, update your card, or cancel from Settings → Plan & License → Manage billing — it opens your secure Stripe portal. Cancelling keeps access until the end of the paid period.
Deck Complete includes DeckVoice, DeckTest & Claude Accounts while subscribed; their keys arrive with your welcome email (re-send above).
DeckSpace updates itself: when a release ships, an Update now banner appears in the app — one click downloads, verifies the signature, installs and relaunches. Your license and workspaces carry over untouched.
Release history: deckspace.dev/changelog.
Voice features ask for Microphone once; system-wide dictation also needs Accessibility and Input Monitoring (System Settings → Privacy & Security). The Voice room's Permissions section deep-links to the right pane; grant, then quit and reopen DeckSpace.
First launch says it "can't verify the developer"? Right-click DeckSpace → Open → Open (just once).
"Subscription ended" on launch — renew from that screen (or Manage billing); your key stays the same.
Activation fails — paste the whole key (it's long). "Already active on 2 Macs" → remove a device on the other Mac first.
An agent won't start — check its CLI is installed and on PATH; test it in a plain terminal pane.
Offline — a verified Mac keeps working for up to 30 days between license checks.